TEST BANK for Building Management Skills An Action First Approach, 1st Edition, by Daft and Marcie.
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About this ebook
The TEST BANK for Building Management Skills: An Action-First Approach (1st Edition) by Richard L. Daft and Dorothy Marcic (often misspelled as Marcie) is structured around three main thematic parts containing 14 highly focused chapters. The textbook flips the traditional learning model by starting with practical real-world problems before introducing management concepts. [1, 2]
The specific topics and chapters covered in the book include: [1]
Part I: Personal Skills
- Your Manager Strengths and Weaknesses (Chapter 1) — Identifying foundational competencies and areas for growth.
- Learning About Yourself (Chapter 2) — Exploring personality traits, self-awareness, and emotional intelligence.
- Managing Yourself to Get Things Done (Chapter 3) — Time management, stress management, and personal organization.
- Creative Problem Solving (Chapter 4) — Techniques for innovative thinking and managerial decision-making.
- How Managers Communicate (Chapter 5) — Mastering communication styles, active listening, and sharing information effectively.
- Becoming an Ethical Manager (Chapter 6) — Navigating ethics, social responsibility, and integrity in leadership. [1, 2, 3, 4]
Part II: Interpersonal Skills
- Motivating for Performance (Chapter 7) — Understanding employee needs and driving engagement.
- Getting Things Done Through Networks, Relationships, and Influence (Chapter 8) — Building workplace networks and leveraging social capital.
- Develop People with Coaching and Feedback (Chapter 9) — Mentoring, guiding, and providing constructive feedback.
- Handling Difficult Conversations, Conflict, and Negotiation (Chapter 10) — Conflict resolution, persuasion, and negotiation tactics.
- Managing Your Boss (Chapter 11) — Navigating upward communication and building alignment with upper management. [1, 2, 3, 4, 5]
Part III: Managing Teams and Organizations
- Managing Teams (Chapter 12) — Group dynamics, team building, and managing psychological safety.
- Getting Things Done through Performance Management (Chapter 13) — Performance tracking, goal setting, and accountability.
- Managing Global Diversity (Chapter 14) — Navigating cultural differences, inclusivity, and neurodiversity in the global workplace. [1, 2, 3]
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