TEST BANK for Organizational Behavior 20th Edition By Stephen Robbins, Timothy Judge | Test Bank
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About this ebook
TEST BANK for The Organizational Behavior, 20th Edition textbook by Stephen P. Robbins and Timothy A. Judge is structured into core macro-level sections and chapters covering individual, group, and organizational dynamics, along with modern updates like AI tools, remote/hybrid work, and psychological safety. [1, 2, 3]
Table of Contents / Topics Covered
- What Is Organizational Behavior? – Introduction to evidence-based management, the inputs-processes-outcomes model, and workplace trends (such as AI and data-driven decisions).
- Diversity, Equity, and Inclusion (DEI) in Organizations – Managing demographic, surface-level, and deep-level diversity.
- Job Attitudes – Job satisfaction, organizational commitment, employee engagement, and their impact on performance.
- Emotions and Moods – Affective events theory, emotional labor, and emotional intelligence at work.
- Personality and Individual Differences – The Big Five Personality model, Myers-Briggs Type Indicator (MBTI), core self-evaluations, and workplace values.
- Perception and Individual Decision Making – Attribution theory, common perceptual biases, and rational vs. intuitive decision-making [6.14].
- Motivation Concepts – Early and contemporary theories of motivation (e.g., Maslow, Herzberg, self-determination theory, expectancy theory).
- Motivation: From Concepts to Applications – Job redesign, employee involvement, flexible work schedules, and reward systems.
- Foundations of Group Behavior – Group properties, norms, roles, status, size, cohesiveness, and groupthink.
- Understanding Work Teams – Types of teams, creating high-performing teams, and team dynamics.
- Leadership – Trait, behavioral, and contingency theories, transformational/transactional leadership, and modern leadership styles.
- Power and Politics – Bases of power, organizational politics, impression management, and political behavior.
- Conflict and Negotiation – Transition in conflict thought, the conflict process, negotiation strategies, and alternative dispute resolution.
- Foundations of Organization Structure – Work specialization, departmentalization, chain of command, span of control, and common structural designs.
- Organizational Culture and Change – Creating and maintaining culture, organizational climate, and managing planned change.
- Human Resource Systems and Practices – Selection, performance evaluation, training, and career development programs.
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