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M: Organizational Behavior by Steven McShane and Mary Ann Von Glinow

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385
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12.96 MB
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M: Organizational Behavior by Steven McShane and Mary Ann Von Glinow (utilizing McGraw Hill's evergreen digital delivery model) covers core organizational behavior concepts divided into four primary parts. [1]
Part One: Introduction
  • Introduction to the Field of Organizational Behavior: Definitions, historical foundations, globalization, diversity, and remote/hybrid work integration. [1, 2]
Part Two: Individual Behavior and Processes
  • Individual Differences (Personality and Values): The Big Five personality traits, personal values, and ethics.
  • Perceiving Ourselves and Others in Organizations: Self-concept, social perception, and attribution biases.
  • Workplace Emotions, Attitudes, and Stress: Emotional labor, job satisfaction, and managing workplace stress.
  • Employee Motivation: Drives, employee motivation theories, and job design.
  • Decision Making and Creativity: Rational choice vs. organizational heuristics, creative process models, and design thinking. [1, 2, 3]
Part Three: Team Processes
  • Team Dynamics: Cohesion, norms, roles, and virtual team models.
  • Communicating in Teams and Organizations: Digital channels, interpersonal communication barriers, and nonverbal cues.
  • Power and Influence in the Workplace: Sources of organizational power, hard/soft influence tactics, and organizational politics.
  • Conflict and Negotiation in the Workplace: Conflict handling styles, structural sources of conflict, and negotiation strategies.
  • Leadership in Organizational Settings: Transformational, managerial, and authentic leadership frameworks. [1, 2, 3]
Part Four: Organizational Processes
  • Designing Organizational Structures: Division of labor, span of control, centralization, and functional/divisional designs.
  • Organizational Culture: Artifacts, shared values, assumptions, and cultural merging.
  • Organizational Change: Lewin's unfreezing-changing-refreezing model, action research, and overcoming resistance to change. [1]

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