M: Organizational Behavior by Steven McShane and Mary Ann Von Glinow
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- Pages
- 385
- File size
- 12.96 MB
- Format
- Digital PDF
- Course
- Organizational Communication
- Category
- eBook[PDF]
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About this ebook
M: Organizational Behavior by Steven McShane and Mary Ann Von Glinow (utilizing McGraw Hill's evergreen digital delivery model) covers core organizational behavior concepts divided into four primary parts. [1]
Part One: Introduction
Part Two: Individual Behavior and Processes
- Individual Differences (Personality and Values): The Big Five personality traits, personal values, and ethics.
- Perceiving Ourselves and Others in Organizations: Self-concept, social perception, and attribution biases.
- Workplace Emotions, Attitudes, and Stress: Emotional labor, job satisfaction, and managing workplace stress.
- Employee Motivation: Drives, employee motivation theories, and job design.
Part Three: Team Processes
- Team Dynamics: Cohesion, norms, roles, and virtual team models.
- Communicating in Teams and Organizations: Digital channels, interpersonal communication barriers, and nonverbal cues.
- Power and Influence in the Workplace: Sources of organizational power, hard/soft influence tactics, and organizational politics.
- Conflict and Negotiation in the Workplace: Conflict handling styles, structural sources of conflict, and negotiation strategies.
Part Four: Organizational Processes
- Designing Organizational Structures: Division of labor, span of control, centralization, and functional/divisional designs.
- Organizational Culture: Artifacts, shared values, assumptions, and cultural merging.
- Organizational Change: Lewin's unfreezing-changing-refreezing model, action research, and overcoming resistance to change. [1]
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12.96 MB