Informed by Knowledge Expert Performance in Complex By Kathleen L Mosier, Ute M Fischer
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Informed by Knowledge Expert Performance in Complex By Kathleen L Mosier, Ute M Fischer

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Pages
433
File size
9.23 MB
Format
Digital PDF
Course
Business
Category
eBook[PDF]
About this ebook
Informed by Knowledge: Expert Performance in Complex Situations, edited by Kathleen L. Mosier and Ute M. Fischer, covers information fusion, contextual adaptation, and naturalistic decision making across high-stakes domains. The text details how professionals interpret disparate data points to form unified mental models in critical environments. [1, 2]
The book is organized into four core themes: [1, 2]
1. Management of Complex Situations
  • Real-World Crisis Resolution: Examines high-stakes decision contexts including crowd control in the Middle East and team dynamics during Mt. Everest climbs. [1]
  • High-Risk Industry Operations: Analyzes cognitive demands in remote drilling operations, corporate leadership, and military command structures. [1]
  • Dynamic Domain Profiles: Studies how pilots, air traffic controllers, doctors, and police officers make time-critical decisions under stress. [1]
2. Technological and Training Interventions
  • Knowledge Management Systems: Methods to assist individual experts and cross-functional teams in capturing and sharing mission-critical data.
  • Information Synthesis: Tools that help operators "fuse" contradictory or overwhelming streams of data into actionable knowledge.
  • Team Adaptation: Collaborative frameworks designed to build shared situational awareness during rapid environmental shifts. [1, 2]
3. Emerging Perspectives in Decision Making
  • Naturalistic Decision Making (NDM): Shifting the focus from theoretical laboratory models to how experts actually act under time pressure and ambiguity.
  • Neglected Cognitive Variables: Exploration of overlooked internal and external factors influencing professional judgment.
  • Extreme Environments: How individuals adapt to sensory deprivation or isolated contexts like space and space analogs. [1, 2]
4. Modeling Expert Performance
  • Cognitive Task Analysis (CTA): Techniques to unpack, map, and document the hidden mental steps utilized by subject matter experts.
  • Computational Architectures: Exploring causal belief mapping through software applications like "Convince Me" to evaluate reasoning.
  • Sensemaking Models: Application of the Data/Frame model to explain how professionals construct, test, and replace situational frameworks. [1, 2, 3]

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Topics

Cognitive Task Analysis (CTA): Techniques to unpack Computational Architectures: Exploring causal belief mapping Extreme Environments: How individuals adapt to sensory deprivation or isolated contexts High-Risk Industry Operations: Analyzes cognitive demands how pilots air traffic controllers doctors and police officers make time-critical decisions under stress Information Synthesis: Tools that help operators "fuse" contradictory or overwhelming streams Knowledge Management Systems: Methods to assist individual experts Naturalistic Decision Making (NDM): Shifting the focus from theoretical laboratory models Neglected Cognitive Variables: Exploration of overlooked internal and external factors Real-World Crisis Resolution: Sensemaking Models: Application of the Data/Frame model Team Adaptation: Collaborative frameworks designed to build shared situational awareness
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