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Entrepreneurial Marketing: A Blueprint for Customer Engagement 1st Edition By Beth Goldstein

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Pages
256
File size
5.24 MB
Format
Digital PDF
Category
eBook[PDF]
About this ebook
Entrepreneurial Marketing: A Blueprint for Customer Engagement (1st Edition) by Beth Goldstein covers the core frameworks required to build a customer-centric, multi-channel marketing program tailored for new ventures and social enterprises. [1, 2]
The book moves systematically from high-level market analysis down to transactional sales strategies, data tracking, and growth management. [1, 2]
Core Chapter Topics
According to the official SAGE Publishing Table of Contents, the book is structured around the following key areas: [1]
  • Marketing Using an Entrepreneurial Lens: Viewing the value-creation process through the eyes of the target market to establish a sustainable brand from the ground up.
  • Understanding Your Ecosystem: Mapping the external environment, market forces, and structural trends shaping the venture's operating space.
  • Identifying Your Customers' Journey: Tracking target user behaviors, motivations, touchpoints, and purchasing paths.
  • Listening to the Voice of the Customer: Implementing feedback loops and customer-centric research to continuously refine the core product or service.
  • Managing Competition and Inertia: Navigating competitor landscapes and overcoming consumer resistance to change or "doing nothing".
  • Creating Brand Engagement: Building deep emotional connections, developing brand positioning, and solidifying market presence.
  • Designing Marketing Partnerships That Empower Growth: Leveraging strategic alliances, co-branding opportunities, and external networks to scale efficiently.
  • Creating Sales Processes and Systems: Constructing repeatable, structured transaction pipelines tailored for new businesses.
  • Solution Selling: Mastering consultative sales strategies centered on solving immediate customer pain points rather than pitching features.
  • Doing Well While Doing Good: A specialized chapter exploring unique marketing nuances, ethical considerations, and strategies for non-profits and social enterprises.
  • Deploying Omnichannel Marketing to Create Customer Engagement: Integrating diverse physical and digital communication avenues smoothly.
  • Leveraging Old School Marketing Tactics: Utilizing high-impact traditional and grassroots marketing channels effectively on limited budgets.
  • Using Data and Passion to Move From Idea to Market: Tracking metrics, establishing Key Performance Indicators (KPIs), analyzing Return on Investment (ROI), and measuring Customer Lifetime Value (CLV). [1, 2, 3, 4, 5, 6, 7, 8, 9, 10]

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